1) No refund except for no-stocks item(s) or :-

• Refund will be made ONLY if both parties agreed in the terms and conditions.
• A processing fees of RM30 will be deduct from the refund amount purchased via Credit Card / FPX
• A processing fees of RM50 will be deduct from the refund amount purchased via Installment ATOME / Myiou / Grabpay Later etc
• A processing of refund will take 7-14 working days or longer.

2) No Exchange of item

• STRICTLY NO EXCHANGE for an item purchased via INSTALLMENT using ATOME / Myiou / GrabPay Later / etc
• Exchange will be made ONLY if both parties agreed in the terms and conditions.
• A processing fees of RM30 will be deduct from the refund amount purchased via Credit Card / FPX
• Exchange of an item is not acceptable due to wrong item purchased / colour purchased by purchaser.
• Exchange only can be made due to wrong item / colour / model /brand shipped by us to purchaser.